Integrated with Salesforce and Twilio, GirikVoice delivers live speech-to-speech translation for call centers. Agents meet LEP support requirements instantly while maintaining Section 1557 and HIPAA compliance, without adding to contact center interpreter costs.
Pick the language your caller speaks. This is the exchange your agent and your caller each hear, in both directions, with no interpreter added to the line and no hold time.
Plus 90+ more languages in production, including Portuguese, Russian, Polish, Somali, Hmong, Punjabi and Cantonese.
I can confirm your appointment for Tuesday at 10 a.m.
Puedo confirmar su cita para el martes a las 10 de la mañana.
¿Necesito traer mi tarjeta del seguro?
Do I need to bring my insurance card?
I can confirm your appointment for Tuesday at 10 a.m.
我可以为您确认周二上午十点的预约。
我需要带保险卡吗？
Do I need to bring my insurance card?
I can confirm your appointment for Tuesday at 10 a.m.
Tôi có thể xác nhận cuộc hẹn của quý vị vào thứ Ba lúc 10 giờ sáng.
Tôi có cần mang theo thẻ bảo hiểm không?
Do I need to bring my insurance card?
I can confirm your appointment for Tuesday at 10 a.m.
يمكنني تأكيد موعدك يوم الثلاثاء في الساعة العاشرة صباحًا.
هل أحتاج إلى إحضار بطاقة التأمين؟
Do I need to bring my insurance card?
I can confirm your appointment for Tuesday at 10 a.m.
Makukumpirma ko po ang inyong appointment sa Martes, alas-diyes ng umaga.
Kailangan ko po bang dalhin ang aking insurance card?
Do I need to bring my insurance card?
I can confirm your appointment for Tuesday at 10 a.m.
Je peux confirmer votre rendez-vous pour mardi à 10 heures du matin.
Dois-je apporter ma carte d’assurance ?
Do I need to bring my insurance card?
I can confirm your appointment for Tuesday at 10 a.m.
Mwen ka konfime randevou ou pou madi a 10 zè nan maten.
Èske mwen bezwen pote kat asirans mwen an?
Do I need to bring my insurance card?
I can confirm your appointment for Tuesday at 10 a.m.
화요일 오전 10시 예약을 확인해 드릴 수 있습니다.
보험 카드를 가져가야 하나요?
Do I need to bring my insurance card?
Replace per-minute human interpreter billing with a flat-rate translation layer that lives inside the call, not on hold before it.
Replace $1.10–$3.95/minute legacy interpreter rates with flat-rate AI translation. Automate routine multilingual calls and reserve certified human interpreters only for high-acuity escalations.
Skip the 90-second wait for a third-party human interpreter to join the line. Connect agents and customers in real time, with translated audio arriving fast enough that neither side notices a lag in the conversation.
Protect language-access compliance with timestamped dual-language transcripts and confidence scores directly in Salesforce.
Extend language support across shifts without hiring or scheduling bilingual agents for every call. Service remains consistent while staffing overhead is reduced.
Eliminate the 45–90 second hold time required for third-party human interpreters to join. GirikVoice’s engine maintains natural conversational rhythm with sub-500ms translation latency directly in the agent’s softphone, and customers stay in a natural back-and-forth rather than a stop-start exchange.
Healthcare intake, insurance claims, and utility billing depend on precise terminology. Generic translation flattens policy numbers, diagnosis codes, and billing terms into errors. GirikVoice preserves domain-specific vocabulary in real time, ensuring records stay accurate, compliance is maintained, and operational clarity is never compromised.
Automated warm handoff to certified human interpreters. When AI confidence scores drop or a call reaches high-acuity medical/legal criteria, GirikVoice routes the call to a certified human interpreter along with full context and live transcripts. See how AI and human agents split the work on our Multilingual Agent Assist.
Language preferences, transcripts, and translated records move directly into Salesforce without manual updates. Each caller’s language choice is stored on the record, the translated transcript is attached to the case, and both versions of the conversation are retained — keeping records complete, accurate, and audit-ready.
Record every translated call in a format built for language-access compliance, not just customer service records. For healthcare organizations receiving federal funds, that means audit-ready support for Section 1557 language-access requirements. For public-sector teams, it maps to Title VI obligations — the documentation exists before an auditor ever asks for it.
Evaluate translation output during live calls, measuring confidence scores and detecting anomalies in real time. When accuracy dips below threshold, agents are alerted with visibility into the reliability of the translation stream — quality actively managed, never assumed.
Six sectors where a mistranslated sentence is a compliance incident, not just a bad call.
Health systems and clinics face direct language-access obligations tied to federal funding, and a missed translation can mean a missed diagnosis of detail.
See How Health Systems Cut Interpreter SpendSchools and universities field high-volume calls during admissions, exams, and fee cycles, often from families speaking multiple languages.
See How Campuses Support Multilingual FamiliesBanking, insurance, and financial services calls must meet regulatory expectations. Language gaps must not slow compliance-critical conversations.
See How Banks and Insurers Stay CompliantCustomer support volume spikes seasonally and hiring for every language in-house isn’t practical.
See How Retailers Scale Peak-Season SupportGlobal operators in hotels, airlines, and tours must handle guest interactions in multiple languages across booking, check-ins, and service requests.
See How Operators Serve Guests in Any LanguageLaw firms and courts manage multilingual proceedings, client intake, and compliance requirements.
See How Firms Document Multilingual MattersA regional healthcare network subject to ACA Section 1557 requirements faced rising bills for per-minute interpretation on routine intake and scheduling calls, while still needing certified interpreters for clinical discussions.
By deploying GirikVoice for front-line intake and billing, the network reduced interpreter spending on everyday conversations, kept certified professionals available for high-acuity cases, and maintained full compliance with language-access obligations.
“Patients now can speak in their own language, agents see instant transcripts, and compliance records log automatically — no interpreter delays, no manual entry.”
Manager, Patient ServicesSet your monthly non-English call volume and the per-minute rate your current interpreter vendor charges. The estimate updates instantly against a flat-rate translation layer. Illustrative only — your workflow demo will use your actual rates, volumes and call mix.
Book Your Free Workflow DemoBased on 300 min / mo at $1.10 / min. Certified human interpreters stay available for high-acuity escalations.
Based on 300 min / mo at $1.75 / min. Certified human interpreters stay available for high-acuity escalations.
Based on 300 min / mo at $2.50 / min. Certified human interpreters stay available for high-acuity escalations.
Based on 300 min / mo at $3.95 / min. Certified human interpreters stay available for high-acuity escalations.
Based on 1,200 min / mo at $1.10 / min. Certified human interpreters stay available for high-acuity escalations.
Based on 1,200 min / mo at $1.75 / min. Certified human interpreters stay available for high-acuity escalations.
Based on 1,200 min / mo at $2.50 / min. Certified human interpreters stay available for high-acuity escalations.
Based on 1,200 min / mo at $3.95 / min. Certified human interpreters stay available for high-acuity escalations.
Based on 3,000 min / mo at $1.10 / min. Certified human interpreters stay available for high-acuity escalations.
Based on 3,000 min / mo at $1.75 / min. Certified human interpreters stay available for high-acuity escalations.
Based on 3,000 min / mo at $2.50 / min. Certified human interpreters stay available for high-acuity escalations.
Based on 3,000 min / mo at $3.95 / min. Certified human interpreters stay available for high-acuity escalations.
Based on 6,000 min / mo at $1.10 / min. Certified human interpreters stay available for high-acuity escalations.
Based on 6,000 min / mo at $1.75 / min. Certified human interpreters stay available for high-acuity escalations.
Based on 6,000 min / mo at $2.50 / min. Certified human interpreters stay available for high-acuity escalations.
Based on 6,000 min / mo at $3.95 / min. Certified human interpreters stay available for high-acuity escalations.
GirikVoice delivers speech-to-speech translation for call centers, cutting contact center interpreter costs as a LanguageLine alternative. Agents see live transcripts, translated audio, and compliance logs for Section 1557 language access requirements and seamless LEP customer support — without middleware or latency.
Direct connections into Salesforce, HubSpot, Microsoft Dynamics, and Twilio, proven in production, not pilot-stage.
Every call produces dual transcripts and confidence scores, formatted for regulator review and enterprise governance.
Flat-rate speech-to-speech translation replaces per-minute interpreter spend, delivering measurable ROI in the first billing cycle.
Section 1557, Title VI, and LEP requirements enforced at the system level, eliminating bolt-ons and lowering compliance risk.
Cut interpreter costs with compliance-ready logs and seamless multilingual support inside Salesforce with GirikVoice AI. Every call translated, recorded, and audit-ready — freeing agents from manual tasks so they stay focused on high-intent calls.