Email to SMS in Salesforce: Carrier Gateways, Flows and When to Switch to an SMS API

Updated October 30, 2026
By Indranil Chakraborty
Email to SMS, Salesforce Flow, SMS Integration

How email-to-SMS works in Salesforce via carrier gateways and Record-Triggered Flows, why gateways are being retired, and when to move to an API-based Salesforce SMS integration.

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