AI-Powered Unified CX Platform
Enterprise communications, orchestrated. Orchestrate voice & messaging with actionable intelligence — 100% native to Salesforce.
Who we are
In business since 2015. Salesforce partner from day one.
Girikon.AI has been building on Salesforce for a decade. The Girikon.AI platform is what that experience turned into: one place for telephony, voice AI, messaging and meeting intelligence, built to the Salesforce trust model rather than bolted alongside it.
- Salesforce Consulting Partner since 2015 — a decade of delivery behind the product
- GirikSMS & GirikCTI on AppExchange, GirikVoice first of its kind on AgentExchange
- Global with local presence — USA, UK, Australia and India
- 1000+ customers and 10 years of leadership in the messaging space
Use caseConsolidate five to eight communication vendors into one platform
Source · Girikon AI CX product deck
The platform
Unified customer conversations. One intelligent platform.
Telephony · AI Voice · AI Messaging · AI Meeting Assistant — CRM-agnostic, running on public cloud plus Girikon infrastructure.
GirikVoiceAI Voice Agents & Agent Assist
AI voice agents for natural, human conversations. Answer every call, 24/7, multilingual.
GirikCTIAI Powered Telephony Solution
Live analysis, real-time agent guidance and actionable reports across any CRM.
GirikSMSAI Powered Messaging Platform
Conversational, compliant messaging across SMS, WhatsApp, RCS, WebChat and more.
GirikIQAI Powered Meeting Assistant
Turns every meeting into documented decisions, owners and follow-ups.
100% CRM-agnostic — works across
GirikVoice — AI Voice Agents
Orchestrate your AI workforce.
AI voice agents designed for natural, human conversations. They answer every call, around the clock, in the customer's language — and act on what they hear inside your CRM.
Answer Every Call · 24/7 · Multilingual
Qualify leads
Score and route inbound interest without a human dialer.
Appointment scheduling
Book, confirm and reschedule inside the conversation.
Capture intake
Structured intake captured accurately, first time.
Automate reminders
Proactive reminders that reduce no-shows and missed payments.
Answer FAQs
Deflect repetitive questions from the queue entirely.
Automate feedback
Collect post-interaction feedback while it is still fresh.
Use caseQualify an inbound lead and book the meeting on the same call
Source · Girikon AI CX product deck
Your AI workforce
Purpose-built agents, not one generic bot.
Each agent is configured for a role, with its own knowledge, tools and tone — and every one of them is industry-ready and CRM-agnostic out of the box.
Katie
Sales SDR — qualifies leads, books meetings, keeps the pipeline warm.
James
Service SDR — handles intake, resolves Tier-1, escalates with context.
Watson
Marketing SDR — runs feedback, reminders and campaign follow-through.
GirikVoice in your industry
The same agent, trained for your business. Pick an industry to see the calls it takes over and the number it moves.
Banking, insurance & lending
What the agent runsThe high-volume, deadline-driven calls your team never gets through — handled on time, every time, with the conversation written back to the record.
- Collections and payment reminders. Pre-due and overdue calls, promise-to-pay captured, payment link sent while the customer is still on the line.
- Onboarding and KYC chase. Follows up on missing documents until the file is complete, then escalates the exceptions to a human with full history.
- Servicing and renewals, 24/7. Balance, EMI, policy renewal and claim-status questions answered in the customer's language.
How the call opens“Hi Priya, this is Katie from Apex Finance. Your EMI of ₹12,480 is due on Friday — shall I text you a payment link now?”
Hospitals, clinics & care teams
What the agent runsThe front desk stops being the bottleneck. Patients get answered on the first ring, and the details land in the record instead of on a notepad.
- Appointments end to end. Books, confirms and reschedules — and calls back the waitlist the moment a slot opens.
- Pre-visit intake. Symptoms, insurance and consent captured as structured fields before the patient arrives.
- Follow-up and refills. Discharge check-ins, medication reminders and post-visit feedback while the experience is fresh.
How the call opens“Good morning, this is James from Faith Health Care. Dr Rao has a 10:40 slot on Thursday — would you like me to move your appointment there?”
Developers, brokers & landlords
What the agent runsPortal enquiries go cold in minutes. The agent calls back in seconds, qualifies the buyer and hands your closer a warm conversation.
- Speed-to-lead. Calls every portal and campaign enquiry within seconds, then qualifies budget, location and timeline.
- Site visits. Books the slot, confirms the day before, reschedules no-shows and briefs the broker with the full context.
- Tenant care. Maintenance requests, rent reminders and renewal calls handled without a leasing coordinator.
How the call opens“Hi Rahul, you asked about the 3BHK in Baner about a minute ago. Are you hoping to move in before December?”
Universities, schools & ed-tech
What the agent runsAdmissions season is a spike your counsellors cannot staff for. The agent absorbs it, in the language the family actually speaks.
- Admissions enquiries. Answers course, eligibility and fee questions, then books the counsellor slot on the same call.
- Application chase. Documents, deadlines and fee reminders followed up until the application is complete.
- Student and parent support. Timetables, results and campus questions deflected from the helpdesk queue.
How the call opens“Hello, this is Watson from the admissions office. I can carry on in Hindi or Marathi if that is easier — which programme are you applying for?”
Outcomes are target ranges per workflow · the no-show figure is a Girikon customer result (Faith Health Care)
Use caseClick-to-dial with screen pop — nobody searches while the caller waits
Source · Girikon AI CX product deck
GirikCTI — AI Powered Telephony
Turn every call into insight.
AI-powered CTI with live analysis, real-time agent guidance and actionable reports.
Connect. Converse. Convert.
Integrated inbound & outbound
Click-to-dial, screen pop, call recording and automatic logging across any CRM.
Omni-channel experience
Voice, SMS, WhatsApp and WebChat unified across any CRM.
AI-powered call analytics
Real-time transcription, sentiment detection and actionable insight.
Enterprise data protection
Salesforce trust model — role-based access, audit logs, zero third-party data access.
GirikSMS — AI Powered Messaging
Accelerate growth with multichannel AI messaging agents.
Conversational · Compliant · AI Messaging
Engage customers across live chat, SMS, WhatsApp, RCS and messaging apps with AI-powered responses, intelligent routing and seamless media sharing — all inside the CRM record.
Use caseCut no-shows with timely, personalised appointment reminders
Source · Girikon AI CX product deck
Use caseEvery decision from the call is documented, not half-remembered
Source · Girikon AI CX product deck
GirikIQ — AI Meeting Assistance
Turn every meeting into actionable intelligence.
The GirikIQ Meeting Companion automatically documents discussions, extracts key decisions and assigns follow-ups — giving leadership clear visibility and teams something they can act on.
- Joins meetings automatically
- Smart notes & live understanding
- Clear summary & key takeaways
- Intelligent follow-up emails
- Multilingual by design
“Hey GirikIQ, can you summarize the meeting for us?”
Powerful AI platform features
A secure, scalable platform that unifies voice, telephony, messaging and conversation intelligence.
AI Contact Center
Intelligent customer interactions with AI voice agents, smart campaigns, branded caller ID, SIP connectivity and seamless call transfers.
AI Messaging Center
Engage across live chat, SMS, WhatsApp, RCS and messaging apps with AI responses, intelligent routing and media sharing.
Video Meeting with AI Agent
Bring GirikIQ into demos, trainings, internal meetings and implementations to capture meeting memory and structured insight.
Knowledge Base
AI-driven knowledge management that learns and adapts to provide accurate, contextual responses.
Voice & Avatar Cloning
Build AI agents using advanced voice cloning and digital avatars for natural, personalised interactions.
Deep Analysis
Insight into agent performance, customer interactions and conversation trends through advanced analytics and reports.
Why choose us
One partner for all your communication needs.
- One partner, every channel — voice, telephony, messaging and AI agents unified on a single platform
- Boost productivity & conversions — AI call insights, live agent suggestions, automated messaging
- Faster setup, smoother adoption — quick onboarding and a seamless Salesforce-native experience
- Save time & cut costs — replace multiple tools with a single, scalable platform
- Global with local presence — USA, UK, AUS and India teams providing onboarding and ongoing support
- Salesforce trusted — GirikSMS & GirikCTI on AppExchange; GirikVoice first of its kind on AgentExchange
Customer results
What customers actually measured.
“Thanks to GirikSMS and GirikCTI, we turned chaos into growth. What once was low productivity is now an inside sales department thriving like never before.”
— Your Homes Sold Guaranteed“Achieved a 33% rise in sales conversion rates with GirikSMS.”
— LinkHome Care Team“ROI of 51% through improved customer satisfaction with GirikSMS.”
— VFund, Client Services Lead“With GirikSMS, patients now receive timely reminders, and our no-show appointments have dropped by 67%.”
— Faith Health CareLet's build it
Pick one workflow. We'll prove it.
A live demo against a real Salesforce org, then a named pilot with one measurable number.
+1 602-793-8224
+1 480-432-1110
+44 7428 758945
+61 1300 332 888
+91 76663 49548
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GirikVoice · GirikCTI · GirikSMS · GirikIQ — 100% native to Salesforce