The AI voice agent that answers every call — and makes them.

No. GirikVoice is CRM-agnostic and connects over REST and webhooks in both directions, so outcomes land wherever your reporting already looks — Salesforce, HubSpot, Zoho, Microsoft Dynamics, or the in-house system your team built years ago and nobody wants to touch. Salesforce happens to be where we go deepest, because Girikon has been a Salesforce partner since 2015 and GirikVoice is listed on AgentExchange, but no capability on this page is gated behind it. If you are on something unusual, bring it to the call — the honest answer about effort is one we can give you in the first thirty minutes.

Over 100 across deployments, with the language detected from the caller's first sentence rather than a press-one menu, and the ability to switch mid-conversation when the caller does. For a Philippine deployment the usual working set is English, Filipino and Cebuano/Bisaya, with Ilocano and Hiligaynon available where your call mix needs them. Taglish is handled as a matter of course, which matters more here than almost anywhere: a caller who opens in English and finishes in Filipino inside one sentence is not an edge case, it is how the call normally goes. You also choose the voice profile and register rather than accepting one default. Your exact language list is a scoping item, not a licence tier.

Consent state and your suppression list are read at the moment of dialling rather than from a nightly extract, so a withdrawal takes effect on the next call instead of the next batch. Under the Data Privacy Act consent must be freely given, specific, informed and evidenced — an opt-in rather than an opt-out — and purposes are configured separately, because somebody who agreed to be contacted about their application has not agreed to marketing. There is no national Do Not Call registry in the Philippines, so the discipline has to live in your own data. You remain the personal information controller; we operate as a processor under your instructions, and retention, residency and breach-notification terms go in the contract. Bring your DPO to the second call.

Outbound calls disclose that they are automated and say who is calling before raising any account matter — partly because it is the right thing to do, and partly because an undisclosed robocall is exactly what a scam sounds like to a Filipino consumer who has been targeted by text scams for years. In practice the thing that keeps people on the line is competence: being answered in three seconds, in the language they actually speak, by something that can complete the task rather than promise a callback. The agent will never ask for an OTP, PIN, password or card number. That rule is not configurable, because the moment a legitimate business trains customers to hand over credentials on an automated call, it has made them easier to defraud.

It stops and hands over. A dispute, a distress signal, a clinical symptom, a legal reference or anything outside the options you pre-authorised routes to a human with the transcript and history already on their screen — or books a callback if nobody is available. This is deliberate design rather than a limitation. An automated system that improvises on a disputed charge, or offers an opinion on a patient's symptoms, is how an organisation ends up in front of a regulator. Judgement stays with your people; the volume does not.

Simple deployments — one workflow, a clean CRM event, one or two languages — go live in under two weeks. Most implementations land somewhere in the two-to-eight-week range, and the variables are how many systems the agent has to integrate with, how many languages are in the first release, and how long your own risk review takes. That is the same range we publish in our deployment guide, and we would rather quote it honestly than promise you a fortnight and miss. You get a dated plan after the scoping call, not a number from a landing page.

That deserves a straight answer rather than a reassuring one. In the deployments that work, the agent absorbs the repetitive tier-1 tail — status, balance, hours, reset — and the human bench moves up to the calls where a person changes the outcome: retention, complaint, negotiation, anything with emotion in it. Most operations find the constraint was never headcount in the abstract; it was that trained people were spending their shift on calls that never needed them, and that overflow was staffed for a peak that arrives twice a week. That said, if your client's business case is explicitly a seat reduction, say so on the first call. We will model it honestly rather than let it surface halfway through procurement, and we would rather lose the deal than be vague about it.

No. Bring your own carrier, SIP trunk and numbering — GirikVoice places and receives calls over the telephony you already have. We are not a telecom reseller, so there is no commercial reason for us to push you off a contract that works. If you are mid-migration to something new, the agent runs on your existing numbers and moves across when the new setup is live, without rebuilding the call flows.