100+ languages SOC 2 Type II Book a demo

The AI voice agent that answers your calls and makes them — in 100+ languages, on the CRM you already run.

GirikVoice picks up every inbound call in about three seconds, runs your outbound campaigns, books the appointment, qualifies the lead, and writes all of it back to your CRM. Salesforce, HubSpot, Zoho, Dynamics — or the in-house system nobody wants to replace. No rip-and-replace, no middleware.

Answers & places calls Multiple voice profiles CRM-agnostic 24/7, no queue
Listening in 100+ languages

See it run on one of your own call flows

30 minutes with a solution architect, not an SDR. Bring one real workflow — inbound enquiries, appointment booking, lead follow-up — and we will map it against your stack live on the call.

No drip sequence. One call with an architect, and a written scope if it is a fit.

Enterprise-grade, independently audited

SOC 2 Type II HIPAA compliant GDPR ready PDPA-aligned workflows 99.99% uptime SLA Salesforce partner since 2015

Trusted by teams across industries

VFund Tata Class EA Blackboard Methode TGen Beldon Krisumi Assertz SWX Omnicorp 32 Avenue

One agent. Both directions of every conversation.

Most voice tools do one thing — they answer, or they dial. GirikVoice does both from the same agent, the same configuration and the same customer record, so a missed inbound call becomes an outbound callback without anybody arranging it.

An actual call, start to finish

Inbound call · switches language mid-call Live

Hi, I saw your listing online. Is the unit still available for viewing this weekend?

It is. I have Saturday 11:00 or Sunday 15:30 with the agent who handles that block. Which works better?

不好意思,可以用华语讲吗?

当然可以。星期六上午十一点还有空位,我现在帮您安排,确认短信马上发到您手机。

好,谢谢。

Answered in 2.8s Language switched mid-call Viewing booked Written to CRM

Answers every inbound call

No hold music, no queue, no voicemail backlog. The agent picks up in about three seconds at 3am on a public holiday, verifies who it is speaking to, and resolves the request or routes it with full context attached.

Runs your outbound calling

Speed-to-lead callbacks seconds after a form submit, follow-up cadences nobody has time to execute manually, reminder and re-engagement campaigns — triggered by an event in your system, not a list someone exports on Monday.

100+ languages, many voices

Language is detected from the caller's first sentence — no menu, no re-routing — and the agent can switch mid-conversation. Choose the voice profile and register that fits your brand rather than accepting one generic default.

Hands off to a human properly

Escalation is a designed path, not a failure state. Sentiment, keyword and intent triggers move the call to a person with the transcript and account history already on screen, so the customer never repeats themselves.

Works with what you have

Any CRM. Any telephony. Including the ones you are not going to replace.

GirikVoice sits over the stack you already run instead of asking you to change it. If you happen to be on Salesforce we go deeper than most — Girikon has been a Salesforce partner since 2015 and GirikVoice is listed on AgentExchange — but nothing here assumes it, and no capability is locked behind it.

Salesforce
GirikVoice
One voice layer
HubSpot
Microsoft Dynamics
Your own system, via REST

One integration. Every platform. Zero middleware.

Sales & Service Cloud Health & Education Cloud HubSpot Microsoft Dynamics Zoho CRM Twilio ServiceNow WhatsApp & SMS Google Calendar Outlook Calendar EHR, LOS & core systems Any CRM via REST API
Bring your own carrier and SIP trunk We are not a telecom reseller Triggered by your events, not a Monday export

What teams actually switch it on for

Each of these is a configuration of the same agent against the same customer record — not a separate product, a separate integration or a separate licence.

01

AI call answering service

  • Every inbound call answered, including nights, weekends and public holidays
  • Caller verified before any account detail is disclosed
  • Routine queries resolved end to end, not just logged
  • Overflow cover when the contact centre is at peak
02

AI receptionist & front desk

  • Greets, qualifies and directs to the right person or team
  • Takes a proper message with context when nobody is free
  • Answers the same handful of questions asked hundreds of times a day
  • Frees the front desk for the people physically in front of them
03

AI appointment booking

  • Checks real availability live, then books into the actual calendar
  • Reschedules and cancels without a human touching the diary
  • Confirmation and reminder pushed by SMS or WhatsApp
  • Reduces the no-shows that come from nobody being reminded
04

Automated lead qualification

  • Calls back within seconds of a form submit, while intent is still live
  • Asks your qualifying questions and scores against your criteria
  • Routes genuine prospects; filters the ones that would waste a rep's day
  • Re-engages the abandoned and the long-cold automatically
05

Outbound calling campaigns

  • Fired by an event in your system — a stage change, a failure, a due date
  • Follow-up cadences executed consistently across the whole list
  • Reminders, confirmations and status callbacks nobody has to chase
  • Scales without adding headcount to the calling bench
06

Customer service automation

  • Status, balance and account queries answered after authentication
  • Service requests raised, updated and closed with the reference read back
  • Complaint intake with a ticket, an SLA clock and the recording attached
  • Every word transcribed to the customer record automatically
Not sure which one to start with?

Bring the workflow that costs you the most hours. We will tell you on the call whether it is a good first candidate — or whether a different one pays back faster.

Book a demo
Trained on multi-industry use cases

It already knows how your industry talks on the phone.

A property enquiry does not sound like a discharge follow-up, and neither sounds like a fee-structure question from a parent. GirikVoice ships with the vocabulary, the qualifying questions and the escalation rules for each — so you are configuring an agent, not training one from nothing.

Real estate & property management

Portal enquiries go to several listings at once, and the first agent to make contact usually sets the relationship. Manual dialling means your team is rarely first.

Instant enquiry callback within seconds of a portal or web form submission, day or night, while the prospect still has the tab open. Viewing coordination — real availability checked live and the showing booked straight into the agent's calendar. Buyer and tenant qualification against your own criteria for budget, timeline and intent before a senior agent spends an hour on it. Property management calls — availability checks, application status, maintenance acknowledgements, all handled without the manager. Cold and expired list re-engagement with a professional, non-aggressive opener that does not put the brand at risk.

Before you dial: marketing calls to Singapore numbers must be screened against the PDPA Do Not Call Registry unless you hold clear, dated consent — a rule the Council for Estate Agencies reminds agents about specifically. The DNC and consent check runs at dial time, not from an overnight extract.

Speed-to-lead · 38s after form submitLive

Good evening — you enquired about the three-bedroom unit a moment ago. Two quick questions and I can get you a viewing slot?

Sure. We're looking to move in about three months, budget's flexible for the right place.

That fits well. Saturday 11:00 with the agent for that block — I'm holding it now and sending the confirmation and unit details to your phone.

Perfect, thanks.

Qualified · 38sTimeline capturedViewing bookedLead created in CRM

Banking, financial services & insurance

High volume, low complexity, and heavily regulated — the exact shape of demand where a human queue performs worst and an audit trail matters most.

Identity verification and balance queries resolved end to end, with a case recorded automatically rather than typed up afterwards. Card block and hotlist requests handled at 3am without a queue — and the agent never asks for an OTP, PIN or card number. Application and loan status callbacks, typically the single highest-volume inbound query at a digital lender. Transaction verification on a flagged debit — confirm or block in the seconds where it still makes a difference. Relationship-manager appointments booked directly into the RM's calendar, with the context already attached.

For your risk team: MAS published its Guidelines on AI Risk Management and, in 2026, the industry SAFR framework for agentic AI in finance — both centred on authorised actions, active human oversight and a record at the point of every decision. Full transcripts, immutable audit logging, PII masking and role-based access are standard here, and escalation to a human is a designed path rather than a fallback.

Fraud alert · 02:17Live

This is an automated security call on behalf of your bank. A card transaction of S$1,240 was flagged two minutes ago. Did you make it?

No. That's definitely not me.

Blocking the card now. I will not ask you for an OTP, PIN or card number at any point in this call. A replacement is raised and a dispute case is open.

That was fast. Thank you.

Card blocked · 02:17Never asks for OTP or PINDispute case openedFull transcript retained

Ed-tech, schools & admissions

Applicants and parents do not confine their questions to office hours, and the window between a first enquiry and a competitor's call is shorter than most institutions think.

After-hours enquiry handling — the evening and weekend calls that currently reach a voicemail box nobody empties until Monday. Course, fee and eligibility questions answered consistently, however many hundred times a day they are asked. Application status callbacks, usually the highest-volume inbound query an admissions office receives. Document pendency chase naming the exact document, why it is needed and the link to upload it. Counsellor appointment booking plus the reminder beforehand, which is what actually determines whether the slot gets used.

On student and parent data: under the PDPA, consent is purpose-specific — an applicant consenting to be contacted about their application has not consented to marketing. Purposes are configured separately, consent state is read at dial time, and withdrawal takes effect on the next call rather than the next batch.

Inbound enquiry · 21:04, no queueLive

Hi, I'm asking for my daughter — what's the intake deadline for the data analytics programme, and the fee?

The next intake closes on the 30th, and I'll send the full fee breakdown and instalment options to your phone now. Has she completed a quantitative subject at A-level or diploma?

Yes, she did maths and economics.

She meets the entry criteria. I've booked her a counsellor call for Thursday at 16:00 and sent the application link — that's everything in one place.

Answered at 21:04Eligibility screenedCounsellor call bookedEnquiry logged

Healthcare, clinics & hospital networks

Long call queues frustrate patients and pile pressure on front-desk staff, while no-shows quietly remove provider capacity that was never going to be refilled.

Appointment booking, rescheduling and cancellation against real-time provider availability, with the diary updated instantly. Reminder and confirmation calls ahead of the slot — the cheapest no-show reduction available. Prescription refill requests authenticated and automated, with anything clinical routed to staff. Post-discharge follow-up checking recovery and symptoms, escalating concerning responses to a care coordinator. Insurance and billing queries gathered and verified before the visit rather than at the counter.

Clinical boundary, stated plainly: the agent handles access and administration, never diagnosis or treatment advice — a qualified human makes every clinical decision. Deployments are HIPAA-compliant with role-based access to patient records, and under the PDPC's healthcare guidance written with MOH, marketing is treated as a separate purpose needing its own consent.

Post-discharge follow-up · escalatesLive

Good morning — a follow-up call three days after your procedure. How is the recovery going?

Mostly okay, but the area is quite red and warmer than yesterday.

Thank you for telling me — that is something a clinician should look at rather than me. I am putting you through to the care coordinator now and flagging it on your record.

Connecting — I have your notes and the discharge summary open already.

Symptom flaggedEscalated to clinicianNo clinical advice givenRecord updated
Deployment outcome

What changed for a hospital network that stopped losing calls

The network was dealing with after-hours calls nobody answered, inconsistent documentation and appointment backlogs spread across multiple facilities. Nothing about that was a technology problem — it was that routine calls were consuming the people who should have been handling the complicated ones.

GirikVoice took the routine volume: booking, rescheduling, reminders, refill requests and status queries. Staff kept the conversations that genuinely need a person. The measured result after deployment is below.

Figures as published on girikon.ai for this hospital-network deployment. Your own results will depend on call mix, opening hours and where you start — we would rather model that honestly with you on the call than put someone else's percentage on a landing page.

37%Fewer missed calls
30%Reduction in no-shows
41%Faster call resolution
100%Of calls logged to the CRM automatically

What the people running it actually say

Reviews of GirikVoice on Salesforce AgentExchange. Reproduced as written.

5.0 average on Salesforce AgentExchange · from 5 reviews

Olivia AndersonSalesforce Director · 13 May 2026

Simple & Powerful Salesforce-Native Voice Solution

"As a Salesforce Director with 15+ years of experience, I've tested many voice and dialer tools for high-growth RevOps teams… What I like most is how it handles calls, qualifies leads and logs everything in Salesforce automatically without my team doing manual work. It's helped us respond faster and stay consistent. My clients love the 24/7, human-like conversations and multilingual support, which have improved engagement a lot. Overall, it's easy to use, quick to deploy and has genuinely saved my team hours every week."

Emily Carter29 April 2026

Scaling our voice support without the manual data entry

"We've tried different voice tools, but poor integration usually made them difficult to work with… The app does a lot but the real game-changer is the automatic call-to-record syncing feature. The team no longer spends hours typing notes or updating statuses after every call, the voice agent handles it and updates the records instantly. This keeps our data accurate and lets us focus on customers instead of admin work. If you want to automate calls without the technical headache, this is the move, plus the app support is quite proactive."

Kristine WorthBusiness owner · 24 April 2026

Smart Investment That Delivered Real Business Growth Results

"As a business owner, I tested several voice apps… Each one offered only partial functionality, which meant more cost and complexity. After switching to GirikVoice, everything changed. It combined all the essential features into one platform, eliminating the need for multiple integrations. From call handling to analytics, everything works seamlessly. The setup was smooth, and my team adapted quickly without much training. Most importantly, it improved our response time and customer engagement significantly."

James Charlies19 May 2026

Amazing Business Platform With Outstanding Features And Great Support

"Earlier, I used different business applications, but every platform had some issue, limitation, or complicated process. GirikVoice changed everything by providing all the important functionalities in one easy-to-use application… I can easily manage calls, customer interactions, and team activities without any confusion. My team also finds it very comfortable to use because the interface is clean and simple. One of the biggest advantages is that it saves a lot of time. We no longer need multiple apps for different purposes, which has improved our productivity significantly."

The questions your risk team asks before any of the others

These are configurable platform capabilities, set per deployment, stated as capabilities rather than as certifications. The certifications we actually hold are named separately below.

The agent reads consent and Do Not Call status at the moment of dialling, not from an overnight extract. A withdrawal takes effect on the next call, not the next batch.

Recording, transcript and retention

Full recording and transcript written against the customer record, with retention tiers set to your policy and an audit-ready export when somebody asks for it.

PII masking and access control

Account numbers, identifiers and personal data masked in transcripts and logs, with role-based permission to unmask and immutable audit logging behind it.

Data residency

In-region hosting is available. Confirm the specific region and the sub-processor list with the architect on the call — it is a contractual term, not a marketing line.

Encryption and uptime

Encrypted in transit and at rest, role-based access throughout, and a 99.99% uptime SLA on the platform.

Identity disclosure

Every outbound call opens by stating that it is automated and who it is calling on behalf of, before any account matter is raised. The agent never asks for an OTP, PIN or password — that rule is not configurable.

Human oversight by design

Sentiment, keyword and intent triggers route to a person with the transcript on screen. Anything outside the options you pre-authorised does not get improvised — it gets escalated.

Certifications held

SOC 2 Type II audited. GDPR-aligned workflows. HIPAA-compliant deployments where relevant. Girikon is a Salesforce Consulting Partner and GirikVoice is listed on AgentExchange.

Independently audited and certified

Salesforce Partner since 2015 Available on Salesforce AppExchange SOC 2 Type II GDPR compliant HIPAA compliant Inc. 5000 AICPA member
Pre-built, not blank

You are configuring an agent, not training one from scratch.

GirikVoice ships with the workflows, vocabulary and escalation patterns for each industry above already built. That is the whole reason the timeline is short — there is no blank canvas phase. Simple deployments go live in under two weeks; most land in two to eight, depending on how many systems the agent has to touch.

1

Week 1 — Scope

  • Pick the workflow with the clearest arithmetic
  • Agree what the agent may and may not say
  • Define the success metric before you build
2

Weeks 2–3 — Build

  • Connect the CRM, calendar and telephony
  • Wire the consent and DNC read
  • Configure flows in your top languages
3

Weeks 3–5 — Test

  • Recognition accuracy across accents
  • Every integration verified both directions
  • Escalation paths proven before go-live
4

Week 5+ — Live & widen

  • Run against a controlled segment first
  • You measure the outcome, not us
  • Each workflow after the first is configuration

Before you book the call

No. GirikVoice is CRM-agnostic and connects over REST and webhooks in both directions, so outcomes land wherever your reporting already looks — Salesforce, HubSpot, Zoho, Microsoft Dynamics, or the in-house system your team built years ago and nobody wants to touch. Salesforce happens to be where we go deepest, because Girikon has been a Salesforce partner since 2015 and GirikVoice is listed on AgentExchange, but no capability on this page is gated behind it. If you are on something unusual, bring it to the call — the honest answer about effort is one we can give you in the first thirty minutes.

Over 100 across deployments, with the language detected from the caller's first sentence rather than a press-one menu, and the ability to switch mid-conversation when the caller does. For a Singapore-facing deployment the usual working set is English, Mandarin, Malay and Tamil, and code-mixed speech is handled — which matters, because that is how people genuinely talk on the phone here. You also choose the voice profile and register rather than accepting one default. Your exact language list is a scoping item, not a licence tier.

Consent and DNC status are read at the moment of dialling rather than from a nightly extract, so a withdrawal takes effect on the next call instead of the next batch. Purposes are configured separately, which matters under the PDPA because consent is purpose-specific — somebody who agreed to be called about their application has not agreed to marketing. You remain the data controller; we operate as a processor under your instructions, and the retention, residency and breach-notification terms go in the contract rather than staying on a web page. Bring your DPO to the second call.

Outbound calls disclose that they are automated and say who is calling before raising any account matter — partly because it is the right thing to do, and partly because an undisclosed robocall is exactly what a scam sounds like. In practice the thing that keeps people on the line is competence: being answered in three seconds, in their own language, by something that can actually complete the task rather than promise a callback. The agent will never ask for an OTP, PIN, password or card number. That rule is not configurable, because the moment a legitimate business trains customers to hand over credentials on an automated call, it has made them easier to defraud.

It stops and hands over. A dispute, a distress signal, a clinical symptom, a legal reference or anything outside the options you pre-authorised routes to a human with the transcript and history already on their screen — or books a callback if nobody is available. This is deliberate design rather than a limitation. An automated system that improvises on a disputed charge, or offers an opinion on a patient's symptoms, is how an organisation ends up in front of a regulator. Judgement stays with your people; the volume does not.

Simple deployments — one workflow, a clean CRM event, one or two languages — go live in under two weeks. Most implementations land somewhere in the two-to-eight-week range, and the variables are how many systems the agent has to integrate with, how many languages are in the first release, and how long your own risk review takes. That is the same range we publish in our deployment guide, and we would rather quote it honestly than promise you a fortnight and miss. You get a dated plan after the scoping call, not a number from a landing page.

Not in the deployments that work. The pattern that holds is that the agent absorbs the routine, repetitive volume — status queries, bookings, reminders, the same five questions — and the human bench moves up to the conversations where a person genuinely changes the outcome. Most teams find the constraint was never headcount in the abstract; it was that trained people were spending their day on calls that never needed them. If your business case does depend on a headcount reduction, say so on the first call and we will model it honestly rather than let it surface during procurement.

No. Bring your own carrier, SIP trunk and numbering — GirikVoice places and receives calls over the telephony you already have. We are not a telecom reseller, so there is no commercial reason for us to push you off a contract that works. If you are mid-migration to something new, the agent runs on your existing numbers and moves across when the new setup is live, without rebuilding the call flows.

Bring one workflow. We will map it live.

Thirty minutes with a solution architect rather than a sales development rep. Come with something real — after-hours enquiries, appointment booking, lead follow-up — and we will show you the agent running it against your kind of stack, on the call.

A live call in your language, not a slide deck Works with the CRM you already run Pre-built for your industry A written scope, or an honest no

Takes about 40 seconds. Seven fields. A senior architect replies within one business day.

GirikVoice is Girikon's enterprise voice AI product — an AI voice agent for inbound and outbound calls across voice, WhatsApp, SMS and web chat, in the language the customer actually answers in. Girikon is a Salesforce Consulting Partner since 2015, with 1,000+ projects delivered and 15+ years in IT.

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© 2026 Girikon. All rights reserved. Salesforce partner since 2015 · SOC 2 Type II · Inc. 5000