GirikVoice picks up every inbound call in about three seconds, runs your outbound campaigns, books the appointment, qualifies the lead, and writes all of it back to your CRM. Salesforce, HubSpot, Zoho, Dynamics — or the in-house system nobody wants to replace. No rip-and-replace, no middleware.
30 minutes with a solution architect, not an SDR. Bring one real workflow — inbound enquiries, appointment booking, lead follow-up — and we will map it against your stack live on the call.
Enterprise-grade, independently audited
Most voice tools do one thing — they answer, or they dial. GirikVoice does both from the same agent, the same configuration and the same customer record, so a missed inbound call becomes an outbound callback without anybody arranging it.
An actual call, start to finish
Hi, I saw your listing online. Is the unit still available for viewing this weekend?
It is. I have Saturday 11:00 or Sunday 15:30 with the agent who handles that block. Which works better?
不好意思,可以用华语讲吗?
当然可以。星期六上午十一点还有空位,我现在帮您安排,确认短信马上发到您手机。
好,谢谢。
No hold music, no queue, no voicemail backlog. The agent picks up in about three seconds at 3am on a public holiday, verifies who it is speaking to, and resolves the request or routes it with full context attached.
Speed-to-lead callbacks seconds after a form submit, follow-up cadences nobody has time to execute manually, reminder and re-engagement campaigns — triggered by an event in your system, not a list someone exports on Monday.
Language is detected from the caller's first sentence — no menu, no re-routing — and the agent can switch mid-conversation. Choose the voice profile and register that fits your brand rather than accepting one generic default.
Escalation is a designed path, not a failure state. Sentiment, keyword and intent triggers move the call to a person with the transcript and account history already on screen, so the customer never repeats themselves.
GirikVoice sits over the stack you already run instead of asking you to change it. If you happen to be on Salesforce we go deeper than most — Girikon has been a Salesforce partner since 2015 and GirikVoice is listed on AgentExchange — but nothing here assumes it, and no capability is locked behind it.
One integration. Every platform. Zero middleware.
Each of these is a configuration of the same agent against the same customer record — not a separate product, a separate integration or a separate licence.
Bring the workflow that costs you the most hours. We will tell you on the call whether it is a good first candidate — or whether a different one pays back faster.
A property enquiry does not sound like a discharge follow-up, and neither sounds like a fee-structure question from a parent. GirikVoice ships with the vocabulary, the qualifying questions and the escalation rules for each — so you are configuring an agent, not training one from nothing.
Portal enquiries go to several listings at once, and the first agent to make contact usually sets the relationship. Manual dialling means your team is rarely first.
Before you dial: marketing calls to Singapore numbers must be screened against the PDPA Do Not Call Registry unless you hold clear, dated consent — a rule the Council for Estate Agencies reminds agents about specifically. The DNC and consent check runs at dial time, not from an overnight extract.
Good evening — you enquired about the three-bedroom unit a moment ago. Two quick questions and I can get you a viewing slot?
Sure. We're looking to move in about three months, budget's flexible for the right place.
That fits well. Saturday 11:00 with the agent for that block — I'm holding it now and sending the confirmation and unit details to your phone.
Perfect, thanks.
High volume, low complexity, and heavily regulated — the exact shape of demand where a human queue performs worst and an audit trail matters most.
For your risk team: MAS published its Guidelines on AI Risk Management and, in 2026, the industry SAFR framework for agentic AI in finance — both centred on authorised actions, active human oversight and a record at the point of every decision. Full transcripts, immutable audit logging, PII masking and role-based access are standard here, and escalation to a human is a designed path rather than a fallback.
This is an automated security call on behalf of your bank. A card transaction of S$1,240 was flagged two minutes ago. Did you make it?
No. That's definitely not me.
Blocking the card now. I will not ask you for an OTP, PIN or card number at any point in this call. A replacement is raised and a dispute case is open.
That was fast. Thank you.
Applicants and parents do not confine their questions to office hours, and the window between a first enquiry and a competitor's call is shorter than most institutions think.
On student and parent data: under the PDPA, consent is purpose-specific — an applicant consenting to be contacted about their application has not consented to marketing. Purposes are configured separately, consent state is read at dial time, and withdrawal takes effect on the next call rather than the next batch.
Hi, I'm asking for my daughter — what's the intake deadline for the data analytics programme, and the fee?
The next intake closes on the 30th, and I'll send the full fee breakdown and instalment options to your phone now. Has she completed a quantitative subject at A-level or diploma?
Yes, she did maths and economics.
She meets the entry criteria. I've booked her a counsellor call for Thursday at 16:00 and sent the application link — that's everything in one place.
Long call queues frustrate patients and pile pressure on front-desk staff, while no-shows quietly remove provider capacity that was never going to be refilled.
Clinical boundary, stated plainly: the agent handles access and administration, never diagnosis or treatment advice — a qualified human makes every clinical decision. Deployments are HIPAA-compliant with role-based access to patient records, and under the PDPC's healthcare guidance written with MOH, marketing is treated as a separate purpose needing its own consent.
Good morning — a follow-up call three days after your procedure. How is the recovery going?
Mostly okay, but the area is quite red and warmer than yesterday.
Thank you for telling me — that is something a clinician should look at rather than me. I am putting you through to the care coordinator now and flagging it on your record.
Connecting — I have your notes and the discharge summary open already.
The network was dealing with after-hours calls nobody answered, inconsistent documentation and appointment backlogs spread across multiple facilities. Nothing about that was a technology problem — it was that routine calls were consuming the people who should have been handling the complicated ones.
GirikVoice took the routine volume: booking, rescheduling, reminders, refill requests and status queries. Staff kept the conversations that genuinely need a person. The measured result after deployment is below.
Figures as published on girikon.ai for this hospital-network deployment. Your own results will depend on call mix, opening hours and where you start — we would rather model that honestly with you on the call than put someone else's percentage on a landing page.
Reviews of GirikVoice on Salesforce AgentExchange. Reproduced as written.
"As a Salesforce Director with 15+ years of experience, I've tested many voice and dialer tools for high-growth RevOps teams… What I like most is how it handles calls, qualifies leads and logs everything in Salesforce automatically without my team doing manual work. It's helped us respond faster and stay consistent. My clients love the 24/7, human-like conversations and multilingual support, which have improved engagement a lot. Overall, it's easy to use, quick to deploy and has genuinely saved my team hours every week."
"We've tried different voice tools, but poor integration usually made them difficult to work with… The app does a lot but the real game-changer is the automatic call-to-record syncing feature. The team no longer spends hours typing notes or updating statuses after every call, the voice agent handles it and updates the records instantly. This keeps our data accurate and lets us focus on customers instead of admin work. If you want to automate calls without the technical headache, this is the move, plus the app support is quite proactive."
"As a business owner, I tested several voice apps… Each one offered only partial functionality, which meant more cost and complexity. After switching to GirikVoice, everything changed. It combined all the essential features into one platform, eliminating the need for multiple integrations. From call handling to analytics, everything works seamlessly. The setup was smooth, and my team adapted quickly without much training. Most importantly, it improved our response time and customer engagement significantly."
"Earlier, I used different business applications, but every platform had some issue, limitation, or complicated process. GirikVoice changed everything by providing all the important functionalities in one easy-to-use application… I can easily manage calls, customer interactions, and team activities without any confusion. My team also finds it very comfortable to use because the interface is clean and simple. One of the biggest advantages is that it saves a lot of time. We no longer need multiple apps for different purposes, which has improved our productivity significantly."
These are configurable platform capabilities, set per deployment, stated as capabilities rather than as certifications. The certifications we actually hold are named separately below.
The agent reads consent and Do Not Call status at the moment of dialling, not from an overnight extract. A withdrawal takes effect on the next call, not the next batch.
Full recording and transcript written against the customer record, with retention tiers set to your policy and an audit-ready export when somebody asks for it.
Account numbers, identifiers and personal data masked in transcripts and logs, with role-based permission to unmask and immutable audit logging behind it.
In-region hosting is available. Confirm the specific region and the sub-processor list with the architect on the call — it is a contractual term, not a marketing line.
Encrypted in transit and at rest, role-based access throughout, and a 99.99% uptime SLA on the platform.
Every outbound call opens by stating that it is automated and who it is calling on behalf of, before any account matter is raised. The agent never asks for an OTP, PIN or password — that rule is not configurable.
Sentiment, keyword and intent triggers route to a person with the transcript on screen. Anything outside the options you pre-authorised does not get improvised — it gets escalated.
SOC 2 Type II audited. GDPR-aligned workflows. HIPAA-compliant deployments where relevant. Girikon is a Salesforce Consulting Partner and GirikVoice is listed on AgentExchange.
Independently audited and certified
GirikVoice ships with the workflows, vocabulary and escalation patterns for each industry above already built. That is the whole reason the timeline is short — there is no blank canvas phase. Simple deployments go live in under two weeks; most land in two to eight, depending on how many systems the agent has to touch.
No. GirikVoice is CRM-agnostic and connects over REST and webhooks in both directions, so outcomes land wherever your reporting already looks — Salesforce, HubSpot, Zoho, Microsoft Dynamics, or the in-house system your team built years ago and nobody wants to touch. Salesforce happens to be where we go deepest, because Girikon has been a Salesforce partner since 2015 and GirikVoice is listed on AgentExchange, but no capability on this page is gated behind it. If you are on something unusual, bring it to the call — the honest answer about effort is one we can give you in the first thirty minutes.
Over 100 across deployments, with the language detected from the caller's first sentence rather than a press-one menu, and the ability to switch mid-conversation when the caller does. For a Singapore-facing deployment the usual working set is English, Mandarin, Malay and Tamil, and code-mixed speech is handled — which matters, because that is how people genuinely talk on the phone here. You also choose the voice profile and register rather than accepting one default. Your exact language list is a scoping item, not a licence tier.
Consent and DNC status are read at the moment of dialling rather than from a nightly extract, so a withdrawal takes effect on the next call instead of the next batch. Purposes are configured separately, which matters under the PDPA because consent is purpose-specific — somebody who agreed to be called about their application has not agreed to marketing. You remain the data controller; we operate as a processor under your instructions, and the retention, residency and breach-notification terms go in the contract rather than staying on a web page. Bring your DPO to the second call.
Outbound calls disclose that they are automated and say who is calling before raising any account matter — partly because it is the right thing to do, and partly because an undisclosed robocall is exactly what a scam sounds like. In practice the thing that keeps people on the line is competence: being answered in three seconds, in their own language, by something that can actually complete the task rather than promise a callback. The agent will never ask for an OTP, PIN, password or card number. That rule is not configurable, because the moment a legitimate business trains customers to hand over credentials on an automated call, it has made them easier to defraud.
It stops and hands over. A dispute, a distress signal, a clinical symptom, a legal reference or anything outside the options you pre-authorised routes to a human with the transcript and history already on their screen — or books a callback if nobody is available. This is deliberate design rather than a limitation. An automated system that improvises on a disputed charge, or offers an opinion on a patient's symptoms, is how an organisation ends up in front of a regulator. Judgement stays with your people; the volume does not.
Simple deployments — one workflow, a clean CRM event, one or two languages — go live in under two weeks. Most implementations land somewhere in the two-to-eight-week range, and the variables are how many systems the agent has to integrate with, how many languages are in the first release, and how long your own risk review takes. That is the same range we publish in our deployment guide, and we would rather quote it honestly than promise you a fortnight and miss. You get a dated plan after the scoping call, not a number from a landing page.
Not in the deployments that work. The pattern that holds is that the agent absorbs the routine, repetitive volume — status queries, bookings, reminders, the same five questions — and the human bench moves up to the conversations where a person genuinely changes the outcome. Most teams find the constraint was never headcount in the abstract; it was that trained people were spending their day on calls that never needed them. If your business case does depend on a headcount reduction, say so on the first call and we will model it honestly rather than let it surface during procurement.
No. Bring your own carrier, SIP trunk and numbering — GirikVoice places and receives calls over the telephony you already have. We are not a telecom reseller, so there is no commercial reason for us to push you off a contract that works. If you are mid-migration to something new, the agent runs on your existing numbers and moves across when the new setup is live, without rebuilding the call flows.
Thirty minutes with a solution architect rather than a sales development rep. Come with something real — after-hours enquiries, appointment booking, lead follow-up — and we will show you the agent running it against your kind of stack, on the call.
Takes about 40 seconds. Seven fields. A senior architect replies within one business day.